Professional Curiosity and Difficult Conversations

New dates coming soon. If you would like to register your interest please email: esab.training@essex.gov.uk

This half day course will explore the concept of professional curiosity within the context of adult safeguarding. It will consider and open discussions on professional attitudes, learnings from SARS and the challenges of having difficult conversations.

By the end of the training participants will have covered:

• To explore the concept of professional curiosity and attempt to define this within the context of adult safeguarding.
• To consider the elements of professional attitudes and behaviours, and the skills required to develop more ‘curious’ practice.
• To understand some of the barriers that lead us to become professionally complacent, rather than curious, and consider how to overcome these.
• To review learning from research, and Essex Safeguarding Adults Reviews (SARs), to better understand the challenges we may experience.
• To look at the challenges of having difficult conversations and develop strategies to assist practitioners respond appropriately, including working with avoidant behaviour or disguised compliance/deception.
• To develop strategies to assist practitioners to respond appropriately, including how to prepare, using strength-based questions/motivational interviewing methods and dealing with conflict.

Timings: 9:30am-12:30pm

Cancellation or non-attendance charges

• Delegates may cancel or rebook onto an alternative course, if at least 5 working days’ notice is provided in writing (via email) to ESAB. 
• If a delegate is unable to attend, another member of staff from the same team/service can be substituted without any additional cost (confirmation required in writing, via email to ESAB).
• Charges for late notice cancellation (less than 5 working days) or non-attendance on the day for ANY course (i.e., chargeable, and free of charge courses) are set at the full cost of the training course; £40 per full day course and £15 per half day course per delegate, or for specialist courses, the cost is clearly shown on the website and application forms.
• Managers will be made aware of a cancellation, non-attendance, or substitution of named staff member for all bookings.
• ESAB will reserve the right to charge in circumstances where it is felt appropriate for the services of ESAB staff.  All fees are at the discretion of ESAB.