Neglect

Neglect and acts of omission – including ignoring medical or physical care needs, failure to provide access to appropriate health, care and support or educational services, the withholding of the necessities of life, such as medication, adequate nutrition and heating. 

Neglect includes not being provided with enough food or with the right kind of food, or not being taken proper care of. It can be leaving you without help to wash or change dirty or wet clothes, not getting you to a doctor when you need one or not making sure you have the right medicines all count as neglect.

If you're a victim of neglect, or know someone who is, and there's an emergency that's ongoing or life is in danger, call 999 now.

If you have a hearing or speech impairment, use the Essex Police textphone service 18000 or text 999 if you’ve pre-registered with the emergencySMS service.

Other ways to report:

• online
• by calling 101 (If you have a hearing or speech impairment, use our textphone service on 18001 101)
• in the safety of your local police station (if you require a translator, Police can provide someone initially by phone and later in person) 

Adult Social Care

If you are being abused in relation to your care and support needs, contact Adult Social Care.

Telephone: 0345 603 7630
Textphone: 0345 758 5592

Monday to Thursday, 8:45am to 5pm
Friday, 8:45am to 4:30pm

Out of hours telephone: 0345 606 1212

Email: socialcaredirect@essex.gov.uk

Samaritans

If you need someone to speak to, Samaritans are available 24/7 to listen and help you. 

Call 116 123 or visit https://www.samaritans.org/